Delivery Information

Delivery Information

All products on this site are available for delivery within Australia only. (International deliveries available on request).

Goods are available for pick up direct from Delway at 30 Conmurra Ave Edwardstown SA. You are welcome to organise your own shipping arrangements, please contact us to advise details.

Freight Charges

All orders from this site to be delivered incur a freight charge of between $15.00 to $25.00 depending on delivery location within Australia only. Price on application for deliveries outside Australia.

Please note: A freight surcharge may apply for orders that are classified dangerous goods, oversized, extra heavy or require delivery to a remote location. Delway will contact you as soon as possible should your order attract any such freight surcharge. Freight surcharges will be quoted on an individual basis and once quoted you have the option to cancel your order should you elect. You can contact us prior to ordering to find out if your order will incur a freight surcharge.

Delivery Times

Delway is based in South Australia. Delivery times depend on your location. Delway aims to dispatch your order within 10 working days, subject to availability and we aim to have your order delivered within 7 days from date of dispatch.Delway aims to manufacture and deliver goods as quickly and safely as possible. Should there be any delay in supply of goods or freight times Delway will contact you with an anticipated delivery date. Delway cannot be held responsible for delays incurred by shipping carriers. Contact us if you required a more accurate delivery time.

Delivery Conditions

All deliveries must be signed for and cannot be delivered without a signature.

Delivery will only be made to a street address (ie. No Post Office Boxes) between 9am to 5pm weekdays and therefore we recommend that the delivery address is a business or property where someone is available at all times.Courier drivers are not permitted to leave goods without a signature and will not ring you prior to delivery. In the event that nobody is available to sign for the goods they will be returned to Delway or the courier’s depot. Should a re-delivery be made the cost of this will be charged to you. This fee will be passed on once we have proof of re-delivery from the courier company. Please inspect and ensure goods are not damaged before signing for them. As once they have been signed for we will not be held responsible for any damage.Delway will advise when order has been dispatched and an estimated delivery date. This date provided is an approximation only and may vary without notification. 

Special Delivery Requests

Express or Time Sensitive Delivery. If you require an express delivery or a delivery at a specific date and time please contact us prior to placing your order and we will provide you with a quoted price for that service.